Service Manager DBA

Gurugram, Haryana, India

Job Type

Full Time


About Incubit, and the difference we make


Knowledge and Experience Required

  • 5-8 years experience as a database administrator (specifically in SQL server, Oracle)

  • Strong working experience in database design, database performance tuning, configuring high availability technology, troubleshoot issues coming up in the environment

  • Work Experience with monitoring & diagnostic tools. Also, experience with system administration, data migration strategies across OS including Windows, Unix & Linux.

  • Solid understanding of Azure Cloud and Database migration strategies.

  • Proven experience in the area of ITSM and in-depth knowledge of the processes of service mgmt. (ITIL)

Language Skills:

  • English on C1 – business fluent, spoken and written. German beneficial.


  • Experience in Cloud database administration on  IaaS VMs (pure lift and shift)

  • Administrating and managing cloud native databases.

Formal Education & Certification:

  • College diploma or university degree in the field of Business Informatics, Computer Engineering or education as database administrator.

  • Beneficial certification in database administration in MS SQL server using Azure

  • ITIL Framework Knowledge

Main Task:

  • Participating in project planning process with analysis, installation, configuration of database environment.

  • Discussing and guiding new database specialist on Database Patching/Upgrades.

  • Ensuring the required database documentation are maintained and up to date.

  • Planning, maintaining and administering database security & architecture.

  • Setting up and managing high availability, disaster recovery, and patching for DB Servers.

  • Using Azure Migrate to help with lift and shift process.

  • Identifying database problems and implementing any corrective actions in accordance with the agreed SLA.

  • Ensuring issue-free operation based on service mgmt. according to ITIL by takeover accountability of all service components and service dependencies.

  • Managing the service design and maintain the related service catalogue items (incl. service description).

  • Deriving improvement measures and tracking their implementation development and provision of figures in terms of costs of the services and the degree of fulfillment of SLA.

Values we would love you to have

  • You are respectful and act with the highest integrity. If you see something that isn’t right, you say something.

  • You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. You are not turned off by constructive conflict to get to the right answer.

  • You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.

  • You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.

  • You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

  • You deeply understand and respect our users and put them at the center of everything you do.


At Incubit, we deeply believe that your career is about what you want to be and who you want to be. It’s about bringing your skills, your passion and your best true self to your work. We invite you to go for it, take the leap of faith, and apply for this job if it sparks your curiosity. Join Incubit and make an Impact!

Here at Incubit, we believe in doing work that makes an impact on the World. We are an enterprise solutions company, providing integrated technology consulting, services, products and outsourcing to our clients across the globe. With an incredibly talented and diverse team who love working with us, we combine our unparalleled problem-solving abilities with extensive experience across core business functions to create unmatched value at all business levels.

We collaborate with clients to help them become high-performance businesses by elevating experiences across their business spectrum. Our passion resonates in the work that we do, so if you are all in. So are we.